FAQs
Once your order ships, you will receive an email with a tracking number. You can use this number to monitor the delivery status online.
2. Who can I contact if I have more questions?
Our customer service team is here to help. You can reach us via email at service@wanyakam.store or call us at +1 (319) 382-7993.
3. Do your tables require assembly?
Most of our dining tables require minimal assembly. Clear instructions and necessary tools are included in the package. Assembly typically takes less than an hour.
4. How do I care for and clean my dining table?
We suggest using a soft, damp cloth for daily cleaning. Avoid harsh chemicals or abrasive materials. For wooden tables, occasional polishing with furniture-safe products can help maintain their finish.
5. Can the tables be used outdoors?
Our tables are designed for indoor use unless otherwise specified. Exposure to outdoor elements may damage the materials and void the warranty.
6. What is the average delivery time?
Orders are processed within 1–3 business days, and delivery typically takes 5–7 business days within the United States.
7. Is shipping free?
Yes, we currently offer free standard shipping for all orders within the United States.
8. What is your return policy?
We offer free returns and exchanges within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
9. Who covers the return shipping cost?
If the return is due to a damaged or defective product, we cover the return shipping. For returns based on preference, customers are responsible for the shipping costs.
10. What payment methods do you accept?
We accept PayPal, Visa, and Mastercard. All transactions are secured through SSL encryption to protect your information.