FAQ

  1. What does WANYAKAM sell?

WANYAKAM sells motorcycle parts and accessories through our website, https://www.wanyakam.store/. Our products may include motorcycle racks, mirrors, brake parts, throttle components, starter-related parts, handlebar accessories, and other replacement or upgrade parts.

  1. Where do you ship?

We currently ship orders within the United States.

  1. How long does order processing take?

Orders are usually processed within 1–3 business days after payment is confirmed. Processing time may be longer during holidays, peak seasons, or when order information needs to be confirmed.

  1. How long does delivery take?

Estimated delivery time is usually 15–20 business days after the order has been shipped. Actual delivery time may vary depending on the destination, carrier handling, weather, holidays, or other circumstances beyond our control.

  1. How can I track my order?

Once your order has been shipped, we will send you a shipping confirmation email with tracking information when available. Please allow some time for the tracking information to update after the package is handed over to the carrier.

  1. Can I cancel my order?

Yes. We accept order cancellation before the product is shipped or produced. If the order has already been shipped, it cannot be canceled and may need to be handled according to our Return & Refund Policy after delivery.

  1. Do you accept returns?

Yes. Customers may apply for a return within 14 days after receiving the product. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.

  1. Do you charge a restocking fee?

No. We do not charge a restocking fee for eligible returns.

  1. How do I request a return?

Please contact our customer service at service@wanyakam.store before sending any item back. We will provide the return instructions and return address after reviewing your request.

  1. Can I send the product back to the manufacturer?

No. Please do not send your purchase back to the manufacturer. Returns must be arranged through WANYAKAM customer service first.

  1. When will I receive my refund?

After your returned item is received and inspected, we will notify you by email whether your refund is approved or rejected. If approved, the refund will be processed to your original method of payment within a certain amount of days, depending on your payment provider or bank.

  1. What should I do if I receive a damaged or incorrect item?

Please contact us as soon as possible at service@wanyakam.store. Include your order number, product name, a description of the issue, and clear photos or videos of the package, shipping label, and product condition.

  1. Are your motorcycle parts compatible with all motorcycles?

No. Motorcycle parts may vary by model, year, size, installation position, and intended use. Please review the product details carefully before placing an order. If you are unsure whether a product is suitable for your motorcycle, please contact us before purchasing.

  1. Do your products require professional installation?

Some motorcycle parts may require proper tools, technical knowledge, or professional installation. If you are not experienced with motorcycle part installation, we recommend consulting a qualified mechanic or professional installer.

  1. Is WANYAKAM affiliated with motorcycle manufacturers?

No. WANYAKAM is not affiliated with, endorsed by, or officially connected to any motorcycle manufacturer unless clearly stated on a specific product page. Brand names, model names, or part references are used only for compatibility and identification purposes.

  1. How can I contact WANYAKAM?

You can contact us using the information below:

Email: service@wanyakam.store

Phone: +1 646-968-4739

Business Address: 112 W 34th St, New York, NY 10120-0101, United States

Website: https://www.wanyakam.store/